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Using a VPN – Guides

Some internet providers, work networks and school networks block required connections. If a product tool or a download fails to connect, a VPN fixes i…

Some internet providers, work networks and school networks block required connections. If a product tool or a download fails to connect, a VPN fixes it in many cases.

We recommend Cloudflare WARP: it is free, lightweight and needs no account.

Install Cloudflare WARP

  1. Download the installer from the official Cloudflare page.
  2. Run the installer and follow the on-screen steps.
  3. Once installed, WARP opens in the system tray.

1.1.1.1 - Cloudflare WARP

Turn WARP on

  1. Click the WARP icon in the system tray.
  2. Click the toggle to turn WARP on.
  3. Wait a few seconds for the connection.

Use WARP

  1. Turn WARP on as described above.
  2. Retry the download or connection step that was failing.
  3. Keep WARP on until the product is fully injected, then turn it off.

Troubleshooting

  • WARP does not connect? Turn it off and on again.
  • WARP is installed but outdated? Reinstall it from the link above.
  • Still not working? Contact support.